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  • Writer's picturekings Property Services Inc

What to Look for When Hiring a Commercial Cleaning Company

a recently cleaned sidewalk leading up to stores

When it comes to maintaining the cleanliness and hygiene of your commercial facility, hiring a professional cleaning company is the way to go. However, not all cleaning companies are created equal, and it's essential to know what to look for when hiring a commercial cleaning company. In this blog post, we will discuss the factors to consider when choosing the right commercial cleaning company for your business.

Experience and Expertise

The experience and expertise of a cleaning company are crucial factors to consider. You want to look for a company that has a track record of delivering quality cleaning services to commercial facilities. Moreover, they should have experience in your industry, such as healthcare, education, or retail.

Inquire about the training and certifications that their staff receive and the types of cleaning equipment and products that they use. A professional and experienced cleaning company should have well-trained employees and use modern equipment and environmentally-friendly cleaning supplies.

Reputation and References

A cleaning company's reputation speaks loud about the quality of their services. You should research the company's reputation and look for online reviews from their past and current clients. A reputable cleaning company should provide references upon request, and you should contact them to hear about their experiences working with the company.

You can also check the cleaning company's Better Business Bureau (BBB) rating to ensure that they adhere to ethical standards and have a history of resolving customer complaints.

Range of Services

Cleaning needs vary, and it's important to look for a cleaning company that can provide a range of services that meet your facility's needs. Avoid companies that offer a one-size-fits-all cleaning package.

During the consultation and site visit, communicate your cleaning needs to the company and ensure that they offer the specific services you require. A full-service cleaning company should offer various cleaning services, including floor care, window cleaning, carpet cleaning, restroom cleaning, and disinfection services.

Flexibility and Customization

Every commercial facility has unique cleaning needs, and it's essential to look for a cleaning company that can create a custom cleaning plan that fits your facility. Choose a cleaning company that is flexible and can accommodate your scheduling needs.

Also, they should be responsive to your communication and be able to adjust their services based on your changing needs.

Insurance and Bonding

It's crucial to ensure that the cleaning company you hire has adequate insurance and bonding. Insurance and bonding protect you from liability in case of accidents or damage caused by the cleaning crew or their equipment during the cleaning process.

Make sure that the cleaning company has both general liability insurance and workers' compensation insurance. Ask for proof of insurance and bonding and make sure that they are up-to-date.


Hiring a commercial cleaning company requires careful consideration to ensure that you get a professional, experienced, and reputable company that meets your facility's cleaning needs. By considering the factors discussed in this blog post, you can select a cleaning company that provides quality services that enhance the appearance, cleanliness, and hygiene of your commercial facility.

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